Servers experiencing timeouts

Incident Report for FieldClock

Resolved

This incident has been resolved.

Posted Aug 11, 2022 - 22:44 PDT

Monitoring

It appears that our main production database decided to kick off a maintenance task at an inopportune time. The maintenance task completed successfully, but it slowed down our whole system while it ran. Systems are returning to normal though still running slightly slower than usual as they clear through backlogged tasks.

Posted Aug 11, 2022 - 14:14 PDT

Investigating

We are currently investigating an issue of slow server response times. Some users may not be able to login, load various pages on the admin site, or perform certain actions.

Posted Aug 11, 2022 - 13:49 PDT

This incident affected: API.